One-stop Switching Service is a system designed to minimize user inconvenience and promote user convenience by allowing subscribers who use high-speed internet service and paid broadcasting service bundled therewith to apply to the operator for a change of operator and terminate the existing service at the same time.
One-stop Switching Service application services
High-speed internet service
High-speed internet and IPTV bundle service
High-speed internet and satellite broadcast bundle service
High-speed internet and cable TV bundle service
※ Only for products with four or fewer lines per address per product
One-stop Switching Service participating operators (as of August 2023)
KT, SKB, SKT, LGU+, LG HelloVision, D'LIVE, CMB, HCN, KT Skylife
Applicants
Individuals and private businesses: The nominees and their representatives (including legal representatives)
Government agencies, local governments, corporations, and other entities : Representatives or representatives of the corporations or entities
Korea Communications Commission Guidelines for switching operators for high-speed internet service
Universal High-speed Internet Service, etc. Operator Conversion Procedure (One-Stop Switching Service) Operation Regulations
One-stop Switching service
Find information on filing a complaint and business operation rules related to one-stop switching service.
Customer Support Center 1588-4009
