Fixed Number Portability

Fixed Number Portability

Fixed number portability service is a system designed to minimize inconveniences to subscribers of fixed number services (internet telephony, 080 toll-free, main line) arising from the phone number porting and to provide benefits through fair competition by maintaining the existing phone numbers even after changing the operator to another operator.

Business Details

Number portability application service

Porting numbers between fixed phone services in the same service area

Porting numbers from fixed phone service to internet transfer service in the same service area

Porting numbers from the internet telephony service using fixed phone numbers to fixed phone service in the same service area

Porting numbers between internet telephony services

Porting numbers between toll-free services

Porting numbers between main line services

Applicants

Phone in the name of an individual: subscribers, spouses

Phone in the name of government agencies, local governments, corporations, and other entities: Representatives or head of the department in charge

Grounds for Business

Article 58 (Telecommunications Number Portability) of the Telecommunications Business Act

Notification of the Ministry of Science and ICT No. 2020-73 (Standards for the Implementation of Number Portability for fixed phone services)

Fixed Number Portability

Find information on filing a complaint and business operation rules related to fixed number portability.

Customer Support Center 1588-0423, 1666-0423